GET READY TO
- Be responsible for a defined group of customers
- Communicate with customers (solving issues, responding to requests, requesting documents)
- Communicate with 3rd parties if needed (partners, etc.)
- Handle incoming e-mails, calls (directed to the Customer Support team address)
- Manage ticketing system
- Entry data to internal systems
WE EXPECT YOU HAVE
- Excellent Lithuanian and Polish languages skills
- Higher education
- Experience in a similar role
- Intermediate Microsoft Office knowledge
- Ability to meet deadlines in a fast-paced quickly changing environment
TALKING ABOUT SALARY AND BENEFITS
- Salary range: 1800 - 2000 EUR gross/month and quarterly bonus
- Training budget. Your development is essential – have an opportunity to choose what to learn
- Health insurance. Healthy employee = Happy employee = Happy employer
- Get fun. We encourage our teams to connect and celebrate their success
- Flexibility. Choose your working hours and the place which suits you the best. We are working 3+2 hybrid work model. By the way, loyalty brings you some extra vacation days!
- Workation. Work anywhere up to one month per year
- Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company
- Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities – we all do that!
OUR COMMITMENT
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.