Provide 1st and 2nd line IT support to end users, ensuring timely resolution of incidents and service requests.
Install, configure, maintain and troubleshoot Windows workstations, laptops, mobile devices and peripheral equipment
Administer Microsoft 365 services, including Exchange Online, Teams, Entra ID and Intune.
Support and maintain LAN/WAN, Wi-Fi, VPN connectivity and network equipment.
Assist in administration of servers, virtualization platforms and cloud services.
Participate in IT infrastructure and workplace improvement projects.
Monitor IT systems and proactively identify and resolve potential issues.
Maintain IT documentation, asset inventory and standard operating procedures.
Coordinate with external vendors and service providers.
Follow IT security policies and participate in implementation of security best practices.
Collaborate with global IT teams to implement corporate standards and new technologies.

2+ years of experience in IT support or IT administration.
Good knowledge of Microsoft Windows and Microsoft 365 environment.
Understanding of TCP/IP networking, DNS, DHCP and Wi-Fi technologies.
Experience with Microsoft Intune and Entra ID would be an advantage.
Basic knowledge of virtualization (VMware or Hyper-V) and server administration.
Familiarity with Cisco, Fortinet or similar networking technologies is considered a plus.
Strong troubleshooting and analytical skills.
Good communication skills and customer-oriented attitude.
Ability to manage multiple tasks and priorities.
Good English and Lithuanian skills (written and spoken).

Salary range 2400-3400 EUR gross and yearly bonus.
Training budget. Your development is essential – have an opportunity to choose what to learn.
Health insurance. Healthy employee = Happy employee = Happy employer.
Get fun. We encourage our teams to connect and celebrate their success.
Flexibility. Choose your working hours and the place which suits you the best. By the way, loyalty brings you some extra vacation days.
Workation. Work anywhere up to one month per year.
Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company.
Common perks. Great office location, fresh fruits, volunteering activities, brunches – we all do that!

OUR COMMITMENT

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

IT ADMINISTRATOR